Frequently asked questions

€3 per booking excluding VAT (€3.63 including VAT). There is no subscription, no setup fee and no limit on the number of users.

Flights from hundreds of airlines and hotels worldwide. Trains and rental cars will follow later.

Per trip with iDEAL or credit card through Mollie, at the moment of booking. We only book after payment.

Yes. After every booking the invoice is in your account, with cost centre and purpose of the trip. The confirmation is also sent to your company's billing address.

You decide who the approvers are. You can set a fixed approver per traveller. Travellers can never approve their own trip.

You decide in the travel policy: only when a trip is outside the policy, always, or never. Admins book without approval.

Yes, admins and approvers can book for any colleague in the team. Travellers only book for themselves.

First and last name as in the passport, date of birth, gender and a mobile number. These are saved in the profile, so you only enter them once.

Yes, in your account. You get back whatever the airline refunds under its fare rules. The service fee is not refunded.

We re-check the price just before payment. Small changes up to 5% are handled automatically. If the price has risen more, we ask you to search again.

You get the full amount back automatically, usually within 1 to 3 working days.

Data is stored in the EU and only shared with the airline or hotel and the parties needed to book and pay. Read our privacy statement.